What question might you ask a customer to assess their coffee brewing?

Asking whether the customer is using the correct coffee grind is essential in assessing their coffee brewing because the grind size directly affects the extraction process during brewing. Different brewing methods require different grind sizes to achieve the optimal flavor and strength of the coffee. For instance, a coarse grind is suitable for methods like French press, while a fine grind is necessary for espresso. If the grind is too fine or too coarse for the brewing method being used, it can result in under-extraction or over-extraction, negatively impacting the taste of the coffee.

This question allows the customer to reflect on their brewing technique and provides an opportunity for guidance in making adjustments to improve the flavor of their coffee. Understanding grind size also fosters a deeper appreciation of the brewing process and enhances their overall coffee experience.